PLEASE NOTE: The right of withdrawal described below does not apply to the delivery of goods manufactured according to Your specifications.

1. You are entiteld to revoke Your contractual declaration within 14 days without giving reasons by means of a clear written statement, e.g. letter, fax, e-mail, declaration of revocation. Saturdays, Sundays and public holidays count. This period begins after receipt of this notification in writing, but not before receipt of the goods by You (in case of recurring deliveries of similar goods not before receipt of the first partial delivery). The timely dispatch of the cancellation notice is sufficient to comply with the cancellation period. You may use the provided revocation form, but this is not mandatory. This declaration of revocation needs to be addressed to:

Merchzilla.com Simic KG
Kienmayergasse 22
A-1140 Vienna
Email: [email protected]

Download Declaration of Revocation (. docx)

Return address for goods:
CBS International Business School
Marketing
Hardefuststraße 1
D-50677 Köln

2. In the event of an effective revocation the mutually received benefits are to be returned within 14 days. We will refund all payments received from You, including delivery costs (except additional costs resulting from Your choice of a different type other than our offered standard delivery), immediately and at the latest within 14 days from the day on which we receive notification of Your declaration of revocation. For this refund we will use the same means of payment You have for the original transaction, unless explicitly mutually agreed upon otherwise; under no circumstances we will charge You for this refund.
In case You are unable to return the received goods and/or services to us in whole or in part, or only in a deteriorated condition (damaged, used, not odourless, etc.), You may be required to pay for compensation. This does not apply to the surrender of goods if their deterioration is exclusively due to their inspection – the way this would have been possible for You in a shop. You do not have to pay compensation for any deterioration caused by the initial usage of the good in the intended manner. Package suitable for shipping are to be returned at our risk.
You have to bear the direct costs of the return shipment if the delivered goods correspond to the goods ordered or if, in the case of a higher price of the goods, You have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation.

3. The above right of revocation does not apply to goods that are manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable for return due to their condition. Excluded from the right of revocation are in particular audio or video recordings or software in case the delivered data carriers have been unsealed by You, and also not for the delivery of newspapers, journals and magazines.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]